Unlimited Diskspace & Bandwidth
The Hosting Direct business packages provide you with unlimited disk space for your website hosting needs. The way we can give you generous amounts of disk space is easily explained. The average cost of hard drives keep getting lower and lower. So, in turn, we want to pass these savings along to you. This way you can be sure you have enough storage space for your website files. If unlimited disk space is beyond your needs, our Hosting Direct Lite package may be just the right package for you!
Bandwidth is the amount of data that you are able to transfer between your website account and the visitors of your website. Hosting Direct’s unlimited bandwidth offering allows you to never worry about exceeding your bandwidth limitations!
SiteAdmin Control Panel
Your web hosting control panel acts as the central nervous system to your web hosting account. It has to be easy to navigate, packed full of tools, and reliable. These are all features you will find in Hosting Direct’s SiteAdmin.
SiteAdmin is our flagship control panel software developed exclusively by the Hosting Direct Engineering Team and based on cPanel. It gives you quick and easy access to all the account services and tools you will need to configure, setup, or tweak to make your website a success.
With just a few clicks, you can quickly access your server information, website tools, manage your domains, work with your MySQL databases, setup your FTP accounts, check your website stats, or install several third-party scripts and services for free.
HomeBase Account Manager
From one centralized location, HomeBase will give you access to all your account information you have with us. You can quickly review and edit all your account information without the need of jumping from website to website.
On the front page, you are instantly given access to your domain registration history, billing activity, account status and more. It is the goal of Hosting Direct to give you one place to bookmark to reach every account detail you need. Hosting Direct also gives you access to your affiliate account details in HomeBase too.
Via the support tab within the HomeBase interface, you can contact the support team or get detail on your support tickets. You can also quickly jump to the live support chat if you need an even quicker support experience.
The purpose of the HomeBase tool is to bring together all the account details you manage with Hosting Direct.
Hosting Direct Guarantees
Money Back Guarantee
This one’s pretty simple: if you are at all unsatisfied within your first 45 days as a customer, we will refund 100% of your money. No gimmicks. No hassles.
We guarantee that our servers will be online! If you experience more than downtime than our guarantee allows–which almost never happens–we will happily give you a refund!
Have questions about your account, billing terms, upgrades or troubleshooting? The Hosting Direct Team is here to help. Simply put, we have assembled the best team to help you with any website hosting questions you have.
Hosting Direct provides you with all the information you need when it comes to both novice and expert topics in developing your website. The wiki is a searchable database of some of the most common questions and support issues. The community forums give you a place to ask other clients and staff members questions in public, to get the quickest help possible. Also on the forums you will find official maintenance and outage notices. It is important to Hosting Direct that you are given up to the minute information about any outages, maintenance or any other server side details you need to know.
We also give you uptime reports, using Hosting Direct’s custom-built monitoring service, and tools to check your server’s current network status too.
If you are still having an issue you cannot find answered elsewhere, feel free to contact our support team. Our team of web hosting experts are more than happy to help you around the clock, 24/7, 365 days a year. For quick questions and answers you can discuss your web hosting issues with our live chat team. More complicated or in-depth issues are resolved by submitting a ticket to our help desk.
The bottom line — Hosting Direct customer support is here to help you anytime you need it.
Free Website Migration
Do you have your website hosted with another web hosting company? Hosting Direct will help you with moving your website files, databases, emails and more from your old web hosting account to your new web hosting account at Hosting Direct.
We realize that moving a website you have had for years is a stressful experience. However, that should not be the reason that holds you back from getting a better web hosting solution. The Hosting Direct web hosting migration experts will handle the process for you — free.
Establishing trust in reliability and support is our number one priority. Helping you get your content moved to Hosting Direct is a great way to see our support team at its best. With Hosting Direct’s free website migration service, you do not have to worry about backing up your content, scheduling the time to move, or any other distressing events. Our migration experts will handle everything and are available Monday through Friday, 9am-5pm Eastern Time.
For more information on our migration service, including limitations, please feel free to call us at 1-855-558-HOST, ext 18 regarding the Free Migration service.
Domains & Subdomains
Domains serve as the place you tell people to visit to come to see your website. Depending on the Hosting Direct web hosting plan you choose, you can host multiple domains on a single account. You can also point your domains to specific locations or park your domains on a single website. If you have access to host multiple domains and websites, you will also gain email and website statistics for each.
A subdomain gives you the ability to put a prefix before your domain name. An example of this would be photo.yourdomain.com. Hosting Direct provides you with the tools to quickly setup subdomains for your main website and for any other domains you are hosting with us. You also have full access to email and web statistic functionality with each subdomain you create and host at Hosting Direct.
Keeping a recent working backup of your website files is important. Hosting Direct is here to help you with this key web hosting feature by helping you backup your own website files and information. We also do nightly server backups, so you can be certain your information is safe.
Our nightly backups are stored securely and fully capture each server’s content, file by file. Using the built-in backup functionality that comes with each web hosting account; you can easily backup your own website files. With just a few simple steps, you can download your backup and have instant access to your own archived files.
Your website files, email and information is always backed up at Hosting Direct. We give you both the tools and the services you need to manage and recover your website files.
Domains & SSL Pricing
Hosting Direct stays competitive in the world of domain name registrations by only charging $14.95 for standard domain name registrations. We can register .com, .biz, .net, .info, and .org top-level domains. If you have your domain registered elsewhere or with another domain name extension we can host your website too. Our Hosting Direct domain name registration service is here to help you manage all your website needs in one place.
Want to make sure all your web transactions are secure with your website visitors? If so, you will be happy to learn that Hosting Direct provides you with a sever-wide SSL (Secure Socket Layer) certificate. You can also host or buy your own dedicated SSL certificate to use too. If you do so, you will also need to add a dedicated IP to your account. Currently the package for SSL, Installation and Dedicated IP is $99/ year.
Green Web Hosting
Hosting Direct is more than just a company that uses less energy in its day to day business. For Hosting Direct, the term “green hosting” has taken on a way of life. Since 1999, Hosting Direct has been a responsible company when it comes to limiting our impact on the environment around us.
For each new hosting account at Hosting Direct, we will plant one tree. We have partnered with MokuGift and the UN Environment Program for this “green” way to offset our servers’ overall impact on the planet.
Also our company and workforce is designed around a remote environment, so that we do not have to put out the waste that comes with your typical office environment.
Be sure to check out our Green Hosting information page to learn more about how Hosting Direct is environmentally friendly, and what impact your new hosting account could have in the world, today.
Stats & Analytics
Stay on top of the latest website visitor trends and analyze your site’s performance in detail with our enterprise level website statistical tools. With every web hosting account we provide access to:
- Access Logs – Find Out Who Your Most Recent Visitors Were, and Get In-Depth Details About Them
- Error Logs – Review These Error Messages, to Quickly Root Out website Issues
- Latest Visitors – Get More Information About The Latest website Visitors
- Subdomain Stats – To Keep Track Of Subdomain Usage
We also give all users access to AWStats for each domain they have hosted with us. AWStats is one of the most powerful and feature rich tools when it comes to server-side website statistics. The graphical interface, and easy to use reporting makes it an analytical tool that many web hosting clients need, love and use every day.
One Click Script Installs
Using the power of the Softaculous script package, Hosting Direct is able to offer you over 200 popular third-party scripts that you can install with a single click. For website novices or anybody that likes to do things “the easy way”, installing scripts from within the SiteAdmin control panel gives you more time to work on your website and less time trying to get it setup.
Need an online WYSIWYG (What You See Is What You Get) website editor that gives you over 600 free templates to choose from? Then check out the Easy website Builder. This aptly named service will help you get a website designed, filled with content and give a polish professional layout for your website visitors to navigate through.
Easily create your website, with little no web design or HTML experience required. Building the website is as easy as using your standard modern word processor.
In seven easy steps, you can create the website you want, design the layout, add your own style, setup the page structure, input the site content, add website extras and publish.
Easy Site Builder is easy enough for anybody to use, but is feature rich enough for everybody to enjoy.
Hosting Direct enjoys making the entire website hosting experience simpler and easier for both novices and experts alike. The Easy Site Builder is one of the many tools that we use to bring that level of service and support to you.
Hosting Direct can help you bring your main street business to the web. Using our collection of e-commerce tools and features, any small to large website will find themselves right at home at Hosting Direct.
You will find that three of the most popular shopping cart scripts, CubeCart, OS Commerce and Zen Cart are apart of our one click script install package, via Fantastico.
Purchasing a dedicated IP and get your Dedicated SSL certificate setup and running on your web hosting plan is a cinch too.
Hosting Direct hosts many online businesses and e-commerce shops. Come find out why our e-commerce website hosting solutions are simply the best.
Server Hardware Specs
Reliable and Trusted Server Technology
Hosting Directs’s servers are world-class website serving powerhouses. Each server is utilizing Dual 5530 Gainstown, 8 cores, RAID-10 protected hard disk space, with 12 GB of RAM. As you can see, we only use the best in hosting hardware setups.
With server-side technologies and software, we provide users with PHP 4 & 5 (including 5.3!) w/ Zend Optimizer, MySQL 5, Ruby on Rails (Ruby 1.8.7 & Rails 2.3.3), Python 2.3, 2.4, 2.6 & 3.0 and Perl 5.8.
Each hosting plan also comes with your standard GD Graphics Library, cURL Library, ImageMagick 5+, Server Side Include (SSI) support and CGI-BIN and Site-Wide CGI support.
We have all your standard website hosting features you have come to expect from one of the best web hosting providers out there.
Email, Webmail, Mailing Lists
Create as many email accounts as you need on your main domain as well as any domain pointers and subdomains. Email can be accessed through POP (which is method used by Outlook, Mail and nearly every other email client program out there), IMAP or the pre-installed Webmail systems we provide.
Webmail with Choice of Client
Check your email from anywhere! You can access all of your email accounts through our three enterprise webmail systems: Roundcube, Squirrelmail, and Horde.
Hosting Direct’s web hosting servers supply more than enough RAM and CPU power to please the average website hosting client. However, in this shared hosting environment you will be sharing the server’s RAM and CPU resources with multiple clients.
The purpose of any restrictions, a light minority might run into, are in place to protect our servers’ quality of service. This allows us to prevent overselling of any one single server’s services, which means all Hosting Direct customers see a higher level of performance.
We promise to take care of our clients needs. Make sure you check out our Resource Usage Policy if you would like to learn more about how we achieve our goal.
Databases & MySQL
Being able to work with, change and store information in databases is a key part to any successful web hosting plan. Hosting Direct allows you to create an unlimited number of MySQL databases to suit your data storage needs.
MySQL is the web’s most popular open source database engine, and powers the vast majority of web applications (blogs, forums, shopping carts and more). Applications powered by mySQL generally run much faster than those which use text files to store data.With your account, you are allowed to create an unlimited number of mySQL databases. Databases can be managed using our control panel. You can create an unlimited number of mySQL users with different permissions, as well as modify access lists for different hostnames.
Hosting Direct also provides you access to edit and control your databases with a pre-installed and configured version of phpMyAdmin. This gives you quick and easy access to work with your databases through an online interface.
30 Day Free Trial
Hosting Direct is so confident that you will find yourself right at home on our servers, we will give you a free 30 day trial.
This offer is valid on our web hosting, reseller hosting, cloud hosting, and VPS1 plans. To claim your 30 day free trial, all you have to do is sign up with the coupon code FREETRIAL and then select the one month billing contract term when signing up. After your trial, you can easily continue your service on the same hosting plan your free trial was setup on. Just contact our billing team, and they will be please to adjust your billing term to whatever works out best for you.
We only offer one free trial per person. It will not take more than one to convince you though that Hosting Direct is by far the best website hosting provider out there today.
Latest Most Stable Programming Language Support
Programing languages in web hosting are artificial languages designed to express or change how a website either looks or reacts to your visitors. At Hosting Direct, we support the most recent and stable versions of many of the web’s most popular programing languages.
Here are some of the server-side languages and technologies we support:
- PHP 4 & 5 (including 5.3!) w/ Zend Optimizer
- Ruby on Rails (Ruby 1.8.7 & Rails 2.3.3 installed server-side, Rails 3 installable in home directory)
- Python 2.3, 2.4, 2.6 & 3.0
- Perl 5.8
- Server Side Includes (SSI)
As you can see, our wide variety of server-side programing languages provide enough power to keep any website on the cutting edge of technology.
FTP & SFTP
FTP (File Transfer Protocol) and SFTP (Secure File Transfer Protocol) are both supported at Hosting Direct. FTP provides a quick and reliable way to both upload or download files both to and from your website.
For SFTP access, you must first enable shell access. SFTP will only work with the master account on the system, however it does give you end-to-end encryption to insure your files and data are kept private.
Our FTP & SFTP services are also compatible with all the modern desktop FTP client out there today. Utilize the quickest and most reliable form of data transfer between yourself and the server with the Hosting Direct FTP & SFTP hosting features.
With the powerful Hosting Direct Cron Job editor, you can schedule tasks to run regularly at any interval, anywhere from every fifteen minutes to once a month. Cron is a simple task-scheduler that is enable across all Hosting Direct servers. In most cases, it is configured to run specific commands at scheduled times or specific intervals.
Hosting Direct simplifies the process by providing you with tools in each control panel to automatically input times for a cron to be run, the specific command and an e-mail address to send the cron output to.
From novice to expert level hosting techniques, Hosting Direct makes the web hosting experience better by helping you with all the tools you need to get any job done faster.
Hosting Direct delivers you total domain name control. When hosting with us, you gain access to our custom-built DNS Zone File Editor. For users who need to make customizations to domain name records, our control panel provides a powerful and flexible DNS zone file editor. This is useful for things like redirecting email to third-party servers or pointing a subdomain at your home internet connection’s static IP address.
We do not make you jump through customer support hoops to get a simple task like updating your DNS information!
Shared SSL Certificate Included
Hosting Direct enjoy keeping their customers secure, in more ways than one. Using a secure connection in your browser is a great way to confirm your connection to any script or service is secure. Hosting Direct provides you with access to the server’s shared SSL certificate at no extra cost to you.
SSL stands for Secure Socket Layer, and it is the most common method used to make sure any connection to your website is secure. This is most often used when logging into a service or making online business transactions.
If needed, we can also configure your hosting plan to work with your dedicated SSL certificate instead.
Providing you with the tools to keep yourself secure is just one of the many ways Hosting Direct provides you with the better web hosting solution.
SSH / Shell Access
Hosting Direct will allow you SSH access on your web hosting account, if needed. SSH is short for Secure Shell. It comes in handy for customers who wish to work with their hosting space via a Linux command line.
At Hosting Direct, SSH access is disabled by default on all accounts, for internal security purposes. However, if needed you can enable SSH access yourself with your Hosting Direct web hosting control panel.
Some people find that copying files, looking for specific text, and creating directories is much easier using this type of access. Hosting Direct likes to offer both the minority and the majority with useful website hosting tools they can use to get tasks done faster.
The Incredible Hosting Direct Deal
The Incredible Hosting Direct Web hosting plan is an amazing plan that has everything that you need to get your site launched and online right out of the box. We have tons of great features like simple website editors with tons of templates and great script installation tools, and we’re constantly adding tons of new features, so you can always feel safe that you are getting your Bucks worth!